Everything You Need

You've got questions? We've got answers. Below are answers to the most frequent questions we receive. For further assistance, please contact us at 314-898-2538 or send an e-mail inquiry to info@DuraSquares.com and receive an answer with 24 hours.
 

Do DuraSquares™ come with a warranty?

DuraSquares™ self-adhesive carpet tiles feature a three-year limited warranty against manufacturer's defects. If you have further questions, please contact us at 314-898-2538.

How long does shipping usually take after I place my order?

Depending upon your location, shipments generally arrive in 2-3 business days after order receipt.

I'm not very handy. Can I install DuraSquares™ myself and expect a quality-finished job?

Absolutely. You don't need any special skills to install DuraSquares™ self-adhesive carpet tiles. The process is very simple if you follow the clearly written, user-friendly instructions enclosed with each order. After you have placed the first four tiles as per instructions, the rest of the job is a snap. Read the full instructions to see how easy installation can be.

Does installation require more than one person?

Except for any help you might need moving furniture or other heavy objects, one adult can easily install DuraSquares™ self-adhesive carpet tiles.

About how long will it take to install DuraSquares™ in a 9' x 12' space?

Estimated installation time for an empty, 9' x 12' space is approximately 30 minutes.

What does “moisture resistant” mean?

Moisture resistant means that water will not affect either the adhesive or the carpet fibers. Should DuraSquares™ self-adhesive carpet tiles get wet, simply remove the water with a wet/dry vacuum cleaner and allow drying before use.

What materials are used in DuraSquares™?

DuraSquares™ self-adhesive carpet tiles contain long lasting polypropylene fibers and hot melt pressure sensitive adhesive. Unlike many self-adhesive carpet tiles, the materials used contain no Volatile Organic Compounds (VOCs), which can harm the global environment as well as contribute to an unhealthy condition called sick building syndrome.

How do I clean and care for DuraSquares™?

DuraSquares™ self-adhesive carpet squares can be easily cleaned with bleach or any liquid detergent. Simply rinse after applying the solution, remove any excess with a wet/dry vacuum cleaner and allow drying before use. Or, you can have DuraSquares™ professionally cleaned.

How do I know how many DuraSquares™ carpet tiles to purchase?

Measure the floor surface and allow 10 percent additional for tiles that have to be cut at the walls. Keep unused material for future use such as replacing tiles that might become damaged. See our special section on calculating tiles for further details.

What makes DuraSquares™ stay securely in place?

DuraSquares™ self-adhesive carpet tiles are held in place by strips of adhesive that are very aggressive. Once set, DuraSquares™ bond securely to the floor surface.

What if I need to reposition a DuraSquares™ carpet tile during installation?

Repositioning DuraSquares™ self-adhesive carpet tiles is seldom necessary because our patent pending system does not require tiles to be attached until they are in position. As the user-friendly instructions specify, simply remove the narrow center release tape on the back of the tile. This exposes a narrow band of adhesive that still allows the tile to be positioned. When the tile is in the correct position, applying pressure to the center portion of the tile causes the exposed adhesive to bond to the floor, holding the tile in position while the two outer release tapes are removed.

How difficult is it to remove a DuraSquares™ floor when replacement time comes?

DuraSquares™ self-adhesive carpet tiles have an aggressive adhesive designed to withstand the forces of vehicular traffic. To enable removal, the adhesive is applied in narrow strips that can be lifted with moderate force.

Can DuraSquares™ be used as area carpeting as well as wall-to-wall?

DuraSquares™ self-adhesive carpet tiles can used for attractive area carpeting solutions in addition to dramatic wall-to-wall applications.

Does the adhesive backing used on DuraSquares™ emit any volatile organic compounds (VOCs)?

There are no chemicals used in the manufacture of DuraSquares™ self-adhesive carpet squares, which is an important advantage compared to many competitive products. VOCs are organic compounds that evaporate readily to the atmosphere. They are found in many adhesives and contribute significantly to photochemical smog production and certain health problems.

Can DuraSquares™ be installed on any floor surface?

DuraSquares™ self-adhesive carpet tiles can be applied to most indoor surfaces that are clean and dry including garages, basements, utility rooms, potting rooms and many other areas.

If my floor is painted, do I have to remove the paint prior to putting down DuraSquares™?

If your floor is painted and bonded well to the floor, you can apply

DuraSquares ™ carpet tiles directly on the painted surface.  There is a

simple test you can do to find out if the paint is well bonded.  First, take a

piece of aggressive sticky tape, such as duct tape, and press the tape down

firmly onthe painted surface, keeping one end of the piece of tape in your

hand. Then, rip the tape up quickly. If the paint comes off with the tape, the

paint is not well bonded and your floor will need to be stripped before

applying DuraSquares™ carpet tiles.  If the paint doesn’t lift off with the

tape, the paint is well bonded to the floor and you can begin applying the

carpet tiles to the painted surface. Be sure to test several areas of the floor

to insure the entire floor is suitable to install DuraSquares™ carpet tiles.

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